Access & billing

Set the response you expect

Support SLA is configured per tenant, so the target is explicit rather than folded into a contract nobody re-reads.

EstiWright — Support SLA
First response 4hBusiness hours GSTEscalation path
SupportSLA

A hand-built mock in the site theme, modelled on the real screen and populated with our demo tenant's data — not a screenshot. Hover to pause.

More in Access & billing

Keep going

EstiWright — Seats you can see
5seats paid
4seats used
1available

Seats you can see

Paid seats versus seats used, so nobody discovers the cap halfway through a submission week.

EstiWright — Cap the overage
150,000included
48,500consumed
20,000overage cap

Cap the overage

Set a monthly ceiling in credits. Past it, the platform stops rather than quietly billing you.

See this on your own tender.

We'll run your RFP through the same pipeline and show you the output.